Support.
Email worldband@edbn.me. You'll hear back from the person who made worldband.
Lost your key
- It's in your customer portal. Sign in with the email you paid with.
New Mac
- One key works on 3 Macs at once.
- To free one up, choose Deactivate This Mac in worldband's Settings, or use your customer portal.
- On the new Mac, open Settings with ⌘ ,, click Unlock, paste your key and click Activate.
A station won't play
- Stations go off air, move or change their streams. worldband goes back to the one you were on and says which is off air.
- If a station is wrong in the list, its details come from Radio Browser, where anyone can fix them.
The wallpaper
- Choose Off, Live or Still in worldband's Settings.
- Turn it off and your own picture comes back.
Remove it
- Turn the wallpaper off, quit worldband, then drag it from Applications to the Trash.
Receipts and refunds
- Receipts are in your customer portal.
- Not for you? Email within 14 days of buying for a full refund.
Found a bug
- Email it, and say which Mac and macOS you have, and which station if it's about one.